Frequently Asked Questions

Hisense Customer Portal is a system interface where the customer may enjoy the following
- One Time Account Creation
- Product Warranty Registration
- Request for service anytime anywhere
- Be updated with the status of the service request
- Get free updates/offers/promotions.
Check you junk/spam folders
Contact the customer service at [email protected] or (02) 88356701 to retrieve your account
Contact the customer service at [email protected] or (02) 88356701 to retrieve your account
Yes, there will just be a transporation fee.
No, email address is required during portal registration and service request to any of our authorized service center.
Can be found at the back of the actual unit; side of the box; warranty card
You may select "Others" from the Dealer List
Yes, as long as it is purchase from 2018 and up. For older models please contact [email protected] or (02) 88356701
You may ask a certificate of proof of purchase from the dealer where you bought your unit
All you need to attach is the picture of your aknowledgement receipt or delivery receipt upon acceptance of the new unit
Yes, you may register your Devant products to your Hisense customer portal account.
No, it's not a mobile app

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Manila Hotline:

Globe Line:

Smart Line:

(02) 8835-6701

0917-706-4713

0966-549-5567

0999-223-5389

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Globe Line:

Smart Line:

0917-706-4713

0999-223-5389

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